Taking instructions is a bit like having a really good conversation, both involve actively listening to the other person. My father, who was a thoughtful man, once told me, we have two ears and one mouth for a reason and we should use them in the same ratio!
I was reminded of this when I listened recently to an excellent Ted talk by Celeste Headlee called “10 ways to have a better conversation”. I thoroughly recommend it to you. Her rules were very clear, I have summarised my interpretation of them each after the colon.Continue Reading Active Listening