If you have been asked to do something and are unclear about the way forward, ask – don’t assume. In my view the role of any boss is to set out clearly what is expected and when. If you are in doubt then either he or she has not done so in enough detail for you or you have not listened attentively enough. ASK! Admitting early on to not listening properly is better than delivering the wrong thing. Give yourself and them time to get the task done the way they need it. Don’t present a work product that does not meet their requirements at the eleventh hour.
Leadership and Succession
I think that one of the key roles of a leader is to train, mentor and develop your successors. I believe that there are strong personal and organisational reasons for doing so. In professional firms I have seen too often practice areas and clients wither on the vine or move firm because this has not been properly done, a partner retires and nothing has been done to secure their sucession. I know that will seem mad to some but I have seen it happen all too often
Selling yourself
Key aspects of being a successful professional is being Able, Available and Accessible. I am therefore constantly shocked by how many people do not think about Availability and Accessibility when setting up their Out of Office (0-o-O) messages. This is a key sales message to clients, contacts and colleagues. It immediately says volumes about you, your office and your systems.